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Incident reporting software provides identification, tracking and reporting of security incidents detected within a computer, system, network, or IT environment.
It is used as a means to automate the incident reporting and management processes.
Incident reporting software is also called incident tracking software.
Techopedia Explains Incident Reporting Software
Incident reporting software is mainly used as an automated tool within the computer security and incident management (CSIM) processes.
Typically, such software is pre-programmed with incidents, behaviors, and events that are considered security incidents generally or specifically for that system. They listen and scan the underlying system / network for any incident that matches or is similar to any incident in its database.
Once an incident is detected, it is recorded within the log and/or an administrator is notified. Moreover, incident reporting software may also be referred generally to software that helps in tracking, managing, and reporting any incident (technical and non-technical) occurring within a workplace.
